Learning Outsource Group Announces New Client Acquisitions in 2016

ORMOND BEACH, FLORIDA – Learning Outsource Group today announced the acquisition of several new clients the first quarter of 2016 that will utilize Learning Outsource Group training resources and capabilities to support their long term organizational development strategy.  Toshiba Business Solutions (TBS) has licensed the company’s Sales Management Leadership Program, Management Development Program, and Cooperation Selling™ training programs and tools to increase sales and management leadership effectiveness across their North American operations.  RJ Young, based in Nashville, has also contracted to deliver Learning Outsource Group’s new advanced sales education program, Cooperation Selling.  As one of the largest independent dealers of office technology services and products in North America, with offices in six states, RJ Young will teach this career development program to all sales and sales management professionals throughout their organization.

Other recent training contracts initiated in recent months include Centric Business Systems, Digitec, ABS Solutions, ProSource, and a recent alliance with the Business Technology Association, based in Kansas City, MO.

Learning Outsource Group also supports the corporate training strategy of a large number of Fortune 1000 companies across a number of industries.  Clients include Wells Fargo, Alsco, Gannett, Cascades, Xerox, and many others.

About Learning Outsource Group

Learning Outsource Group is an internationally recognized provider of learning solutions designed to support the business development strategy of sales and customer driven organizations. With a focus on sales and sales management training, over 40,000 executives, managers, and sales professionals in the office technology industry have been impacted by their training, resources, and tools since 1996.  Major clients include a large number of OEM’s, Global Imaging / Xerox, and hundreds of independent dealers throughout North America.  As the largest provider of training solutions to the industry, we help dealers build and sustain competitive advantage by identifying and delivering world class learning solutions tied to measurable business results.

Learning Outsource Group Announces New BTA Sales Management Workshop Scheduled for June 6 – 8

Workshop attendees receive free registration to the 2016 BTA National Conference & entrance to BTA at 90: A Celebration

 

 Kansas City, MO — On June 6-8, the Business Technology Association (BTA; www.bta.org) will host the inaugural BTA Sales Management Workshop at the InterContinental Kansas City at the Plaza in Kansas City, Missouri. This new BTA workshop is a career development “must have” for sales management at all levels, and provides the knowledge, skills, process and tools to immediately increase effectiveness and achieve higher levels of success.

Taught by well-known industry trainer and facilitator Kim Ward of Learning Outsource Group (LOG), the workshop focuses entirely on the “how-to” skills that will help attendees reach their full potential as great sales leaders and coaches, as well as best practices to build and sustain elite, high-performance sales teams. The program includes a complete tactical plan and covers the following key modules:

  • Awareness and the Changing Sales Management Role
  • Maximizing Return on Effort
  • Recruiting, Interviewing and Selection
  • Performance Coaching, Sales Metrics, Forecasting and Funnel Strategy
  • Communication and Sales Employee Retention
  • Leadership
  • Program Action Mapping and Team Development Plan

The program also includes a customized sales manager toolkit with more than 35 specific tools to increase consistent execution of workshop strategies and overall sales manager effectiveness.

As an additional bonus to attendees, LOG will provide all attendees with video reinforcement modules to support program implementation success, as well as a free coaching hotline to LOG consultants for 12 months.

In addition, all participants will receive a comprehensive Sales Leader Playbook, Sales and Sales Manager Effectiveness Assessment Guide, SelectQuest Interview Guide, FYI Book and more.

“Our commitment to the BTA organization spans nearly two decades,” said Tom Cooke, founder and CEO of Learning Outsource Group, Ormond Beach, Florida. “This new formal training alliance will allow the industry to more readily leverage our best-in-class training resources. An investment in sales management development is no longer an option for dealers at all levels to successfully grow their businesses. We look forward to working with an even larger number of dealers to accelerate their success in this dynamic industry.”

Dave Quint, 2015-16 national BTA president, said he believes the alliance between BTA and LOG is “a great fit” and views the workshop as an “outstanding addition” to the educational offerings. “We hold Tom and Kim in high regard; they are true professionals in every way and are dedicated to helping independent dealerships reach new heights with the sales management ‘operating system’ taught in this workshop,” he said. “I recently attended Learning Outsource Group training and greatly benefitted from the insight and guidance I received. I can assure BTA members that this workshop will be a great resource to sales managers in any dealership.”

BTA member tuition for the BTA Sales Management Workshop is $1,895 and an additional attendee from the same dealership is $1,695. Non-member tuition is $2,325 and includes a one-year BTA dealer membership. BTA members may apply their $150 educational discount received with their membership toward this workshop (coupons do not apply for additional attendee registrations). And, as a front-runner workshop to the 2016 BTA National Conference, attendees will receive free registration to the conference, as well as entrance to BTA at 90: A Celebration.

Ward is the director of training and education for Learning Outsource Group and shares the same responsibilities for Print Management Solutions Group. He has been involved in the training and consulting industry in a variety of capacities since 1990 and, most recently, authored the company’s newest advanced consultative selling program, Cooperation Selling. Ward is a nationally recognized speaker, facilitator, consultant and coach to the office technology industry, and has personally worked with more than 20,000 industry professionals. During the past 20 years, he has worked extensively with a large number of industry OEMs as well as hundreds of office technology dealers.

For more information or to register for the workshop, visit www.bta.org/SalesManagement or call (800) 843-5059.

 

Founded in 1926, the Business Technology Association serves office technology dealerships, resellers, manufacturers, distributors and service companies. Its core members office technology dealerships consult, sell and service hardware, software and supplies with the goal of helping businesses maximize their investment in devices and technology. Through the association’s various educational programs, information, research, legal services, publications and guidance, BTA member dealerships are positioned to be the premier source of the office technology used by businesses throughout the United States every day. For more information on BTA, visit its Web site at www.bta.org or call (800) 505-2821. The fax number is (816) 941-4838. You may also write to: BTA, 12411 Wornall Road, Kansas City, MO  64145.

 

 

New Sales Manager University Training Dates Announced

ORMOND BEACH, FLORIDA – Learning Outsource Group, an internationally recognized provider of sales and sales management development solutions, has added an additional Sales Manager University Program to the 2015 national schedule. The session is scheduled for December 2 – 4 in Orlando, Florida. Demand for this best-in-class Sales Management Leadership University session has been at record levels, and recent programs in other cities have reached full capacity.  The Orlando program is open to all senior executives, sales vice presidents, frontline sales managers, and aspiring sales leaders who want to take their effectiveness and management career to the next level.  Kim Ward, Director of Training and Development for Learning Outsource Group and a nationally known facilitator, will lead the workshop.

With over 20,000 graduates this session is today’s most complete and contemporary program available to office technology organizations.  A sampling of course content includes:

  • The changing role and responsibilities of sales management and personal skill inventory assessment
  • Managing and prioritizing time resources
  • Recruiting and selection best practices and application tools
  • Performance sales coaching – funnel management – key performance metrics
  • Sales skills effectiveness tools
  • Business planning
  • Effective communication and sales employee retention
  • Leadership

The program is highly application driven with a comprehensive resource toolkit, as well as video review modules and a resource hotline to program facilitators.  Tom Cooke, President of Learning Outsource Group added, “For nearly 25 years our team has been committed to developing and delivering world-class sales management training resources, and our commitment to taking professional sales management to the next level is stronger than ever.  The sales management role today is highly complex, and today’s sales leaders must have the right education and tools to succeed.”

About Learning Outsource Group

Learning Outsource Group is an internationally recognized provider of learning solutions designed to support the business development strategy of sales and customer-centric organizations. With a focus on sales training and sales management leadership development, over 140,000 executives, managers, and sales professionals in a variety of industries have been impacted by their training, resources, and tools since 1996. Major clients include Xerox, Verizon Business, First Data, Wells Fargo, Ricoh, Gannett, Alsco, Advance Auto, and many others. Learning Outsource Group has been recognized as an industry leader for their ability to deliver contemporary, highly impactful, application driven, and cost-effective human resource development solutions and consulting expertise.

 

Andora Calhoun Joins Learning Outsource Group as Affiliate

Learning Outsource Group Welcomes New Affiliate to Team

ORMOND BEACH, FLORIDA – Learning Outsource Group, a corporate training company specializing in sales and sales management training for Fortune 1000 companies, welcomes Andora Calhoun as a Corporate Training Affiliate. Andora is an accomplished sales training and learning development leader with 19 years of combined experience including sales, sales management, training, sales coaching, consulting, and leadership development. Andora’s passion for sales and developing people, along with her extensive skills in reinforcing concepts and coaching individuals to improvement, have helped people all over the country change their desired behaviors and increase their sales.

Andora spent 15 years of her career with Gannett, Inc. where she held positions in sales and sales leadership at The Montgomery Advertiser in Montgomery, AL and The Tennessean in Nashville, TN. Her sales training and development career began at Gannett’s U.S. Community Publishing Division where she was first Manager, Sales Training & Development and then Director, Training & Sales Development. Andora is a national member of the Association of Talent Development (ATD) and currently sits on the Metro DC Board for ATD as the Director, Talent Management.

Prior to her association with Learning Outsource Group, Andora was the Director, Sales Training and Development at Vocus, a cloud-based public relations software company, where her primary responsibilities included leadership development and developing a consistent and successful onboarding program.

Tom Cooke, President of Learning Outsource Group, stated, “Andora is a dynamic facilitator and coach who is skilled in curriculum development, creating solid learning environments that translate to life-long learning, and assessing an organization’s growth opportunities. We appreciate her passion, exemplary training skills, and ability to develop sales representatives and sales leaders, including top level executives, directors, and front line managers. We are extremely pleased to have Andora as part of our team.”

About Learning Outsource Group

Learning Outsource Group is an internationally recognized provider of learning solutions designed to support the business development strategy of sales and customer-centric organizations. With a focus on sales training and sales management leadership development, over 140,000 executives, managers, and sales professionals in a variety of industries have been impacted by their training, resources, and tools since 1996. Major clients include Xerox, Verizon Business, First Data, Wells Fargo, Ricoh, Gannett, Alsco, Advance Auto, and many others. Learning Outsource Group has been recognized as an industry leader for their ability to deliver contemporary, highly impactful, application driven, and cost-effective human resource development solutions and consulting expertise.

Two Sales Management Leadership Training Sessions Added to National Schedule

Programs in Orlando and Chicago Added to Meet Increased Demand for Sales Manager Training

ORMOND BEACH, FLORIDA – Learning Outsource Group, a corporate training company specializing in sales and sales management training to businesses nationwide, announces two more sessions of Sales Management Leadership have been added to the schedule. The first session is scheduled for April 8-10, 2015 in Orlando, Florida and the second session is scheduled for July 8 – 10, 2015 in Chicago, IL. Both programs are open to all sales executives, sales vice presidents, sales managers, and aspiring sales leaders who want to develop business and advance their careers. Kim Ward, Director of Training and Development for Learning Outsource Group and a nationally known facilitator, will lead both workshops.

Sales Management Leadership is a nationally recognized and recently updated program where high potential sales leaders accelerate growth and achieve breakthrough success by building highly successful sales teams. Training forum participants receive a sales management toolkit with over 30 field application tools, a professional Resource Guide, a leadership competencies guide, an assessment for measuring sales management effectiveness, a set of reinforcement video modules, and a hotline to Learning Outsource Group coaches and facilitators.

Tom Cooke, president of Learning Outsource Group, commented, “Companies recognize that the sales manager role is changing at the same time that industries continue to change. They know that developing highly-skilled sales managers is key to managing change. This will also help them build an effective sales force and strengthen their business.”

A workshop agenda and content overview is available at www.learningoutsourcegroup.com. For more information, contact Learning Outsource Group at 800-403-9379.

About Learning Outsource Group

Learning Outsource Group is an internationally recognized provider of learning solutions designed to support the business development strategy of sales and customer-centric organizations. With a focus on sales training and sales management leadership development, over 140,000 executives, managers, and sales professionals in a variety of industries have been impacted by their training, resources, and tools since 1996. Major clients include Xerox, Verizon Business, First Data, Wells Fargo, Ricoh, Gannett, Alsco, Advance Auto, and many others. Learning Outsource Group has been recognized as an industry leader for their ability to deliver contemporary, highly impactful, application driven, and cost-effective human resource development solutions and consulting expertise.

First 2015 Sales Management Leadership Training Session Scheduled For February in Orlando

ORMOND BEACH, FLORIDA – Learning Outsource Group, the largest corporate training company specializing in sales and sales management training to the office technology industry, and parent organization of Print Management Solutions Group, announces that the first 2015 workshop, Sales Management Leadership, is scheduled for February 4 – 6, 2015 in Orlando, Florida. The program is open to all sales executives, sales vice presidents, sales managers, and aspiring sales leaders who want to improve their business performance and accelerate their careers. The workshop is led by Kim Ward, Director of Training and Development for Learning Outsource Group and a nationally known facilitator and speaker.

This recently updated and nationally recognized program provides comprehensive tools and strategies focused on specific sales manager competencies needed today to maximize sales effectiveness and build powerful sales teams. Participation in the training forum includes a professional Resource Guide, a contemporary sales management toolkit with over 30 field application tools, a guide to developing leadership competencies, a Sales Management Effectiveness Assessment, a complete set of video modules for ongoing reinforcement, and a coaching hotline to Learning Outsource Group facilitators and coaches.

Tom Cooke, president of Learning Outsource Group, commented, “We are experiencing exceptionally strong demand for effective sales management development as organizations of all sizes realize the sales management role is changing along with ongoing industry transformation, and strong sales management skills are critical for building a productive sales force and growing the business.”

A workshop agenda and content overview is available at www.learningoutsourcegroup.com. For more information, contact Learning Outsource Group at 800-403-9379.

About Learning Outsource Group

Learning Outsource Group is an internationally recognized provider of learning solutions designed to support the business development strategy of sales and customer driven organizations. With a focus on sales and sales management training, over 40,000 executives, managers, and sales professionals in the office technology industry have been impacted by their training, resources, and tools since 1996. Major clients include a large number of OEM’s, Global Imaging / Xerox, and hundreds of independent dealers throughout North America. As the largest provider of training solutions to the industry, we help dealers build and sustain competitive advantage by identifying and delivering world class learning solutions tied to measurable business results.

Learning Outsource Group To Present Workshop On Advanced Sales Skills At ITEX National Conference

Advanced Selling Skills For Winning The Complex Sale presented by Tom Cooke and Kim Ward at ITEX

ORMOND BEACH, FLORIDA – Learning Outsource Group, the largest provider of corporate training solutions to the office technology industry, today announced that Tom Cooke, President and CEO, and Kim Ward, Director of Training and Development, will speak at the upcoming ITEX National Conference and Expo in Ft. Lauderdale. Tom Cooke and Kim Ward will facilitate a session for member dealers, executives, distributors, and vendor professionals. The session, “Advanced Selling Skills for Winning the Complex Sale,” is a timely and topical message for senior sales leaders managing rapid industry change in the office technology space.

The ITEX national conference is scheduled for March 10-12, 2015 at the Broward Convention Center. “ITEX is the premier event for showcasing all aspects of the evolving office market and the growing influence of IT services. It’s where cutting-edge technology, education and networking opportunities join to help attendees leverage, manage and build business solutions,” said Sand Sinclair, ITEX conference director.

Tom Cooke commented, “Today’s sales leaders who consistently win larger more complex sales create competitive differences by combining the power of buyer-seller intelligence to optimize results. This presentation will highlight the 10 must-have strategies and skills for winning complex sales. Attendees will better understand the politics of a complex buying team and understand the importance of more effective planning and team selling strategies.”

About Learning Outsource Group

Learning Outsource Group is an internationally recognized provider of learning solutions designed to support the business development strategy of sales and customer driven organizations. With a focus on sales and sales management training, over 40,000 executives, managers, and sales professionals in the office technology industry have been impacted by their training, resources, and tools since 1996. Major clients include a large number of OEM’s, Global Imaging / Xerox, and hundreds of independent dealers throughout North America. As the largest provider of training solutions to the industry, we help dealers build and sustain competitive advantage by identifying and delivering world class learning solutions tied to measurable business results.

Flagler Chamber to Host November Sales Training Symposium

Cooperation Selling Program Scheduled Through Flagler County Chamber

PALM COAST, FL– The Flagler County Chamber of Commerce is partnering with a locally based national sales training firm, Learning Outsource Group, to offer an advanced sales education program in Palm Coast, November 17 & 18.

“Cooperation Selling,” designed by Learning Outsource Group’s CEO Tom Cooke and its Director of Training Kim Ward, is a complete career enhancement program for today’s sales professionals, entrepreneurs, and business leaders. Learning Outsource Group currently provides sales and sales management training to a number of Fortune 500 organizations, as well as hundreds of smaller businesses each year.

Chamber President Rebecca DeLorenzo recognizes the importance of partnering with local firms that have a national presence to bring proven resources to the local business community.

“We’re fortunate that Learning Outsource Group is willing to bring a program that’s most often offered in major metropolitan areas to our community,” said DeLorenzo. “This is a real opportunity for high level sales executives to learn from some of the industry top trainers at a fraction of the cost and without leaving Flagler County.”

Cost to attend is $449 including all materials and lunch both days. For more information about the program click here, and to signup, visit www.flaglerchamber.org or call 386-437.0106.

With nearly 800 member businesses, the Flagler County Chamber of Commerce is the one of the largest member-based organizations in Flagler County. For more information, call 386.437.0106, or visit www.flaglerchamber.org.

Learning Outsource Group Partners with Ohio University and University of Louisville on Collegiate Sales Training Programs

Training Programs Help Fill the Skills Gap, Prepare Graduates for Successful Sales Careers

ORMOND BEACH, FL – Learning Outsource Group, a corporate training provider, has partnered with two major university business programs to provide sales training and support a growing trend. While many business leaders worry about a widening skills gap and complain about a lack of qualified job applicants, nearly 100 universities in the country now provide sales training programs. The mission of these programs is to prepare graduates for a sales career through real-world experience and training. The number of sales programs at universities nationally has tripled since 2007.

Career fields with the highest skills gaps include finance, technology, manufacturing, and marketing, but according to the Sales Education Foundation, sales program graduates find jobs faster and settle into their positions more rapidly. “During the global economic recession, fewer than 45% of typical college students had secured employment by the time they graduated. Among graduates with formal sales education, this rate was 90%.”

Learning Outsource Group recently completed a new certification course for university facilitators. Tom Cooke, Learning Outsource Group president, says, “We’ve provided sales training curriculum to the Ohio University Schey Sales Centre for 7 years. With the launch of our new sales training curriculum, Cooperation Selling, we are proud to continue our ongoing support of the Sales Centre. Now we have expanded the certification program to include the University of Louisville. We invite other university business programs to apply for certification.”

Learning Outsource Group’s sales training curriculum is based on advanced training provided to dedicated sales professionals world-wide. This same training is designed to provide sales program graduates with practical tools and research-based methods they can put to use in their first jobs. The university sales programs at Ohio University and the University of Louisville work closely with recruiters and corporate partners, who need well-prepared sales professionals able to work in highly competitive industries. Companies hiring well-trained graduates from such programs benefit because their own recruiting and training costs are reduced. This, in turn, decreases turnover and on-boarding time.

About Learning Outsource Group

Learning Outsource Group is an internationally recognized provider of learning solutions designed to support the business development strategy of sales and customer-centric organizations. With a focus on sales training and sales management leadership development, over 140,000 executives, managers, and sales professionals in a variety of industries have been impacted by their training, resources, and tools since 1996. Major clients include Xerox, Verizon Business, First Data, Wells Fargo, Ricoh, Gannett, Alsco, Advance Auto, and many others. Learning Outsource Group has been recognized as an industry leader for their ability to deliver contemporary, highly impactful, application driven, and cost-effective human resource development solutions and consulting expertise. Contact us for more information.

New Sales Training Program Applies Buyer Decision Science to Produce Sales Success

Sales Leaders Learn How to Change the Customer Experience and Sell More With New Program

ORMOND BEACH, FL – Selling products and services in today’s business environment takes more time and involves more decision makers than ever. In the new sales program, Cooperation Selling, Learning Outsource Group uses lessons from the way buyers make decisions to show salespeople how to support their clients and close more sales.

“Using this one of a kind approach, salespeople will be able to understand the internal questions that customers commonly ask,” announced Tom Cooke, President of Learning Outsource Group.

Research proves that customers are much more likely to award business to the seller who understands them and helps the buyer through each step of their decision process. When salespeople use a buyer-focused approach, they help more customers say yes more often, create more productive partnerships with more decision influencers, and differentiate both their company and solution.

“Salespeople tell us that today’s buyers are more demanding, better informed, less trusting, and more price sensitive than ever before. We help them see that customer perceptions can be changed for the better. And we show them how with Cooperation Selling,” said Kim Ward, Director of Training.

Complete with checklists, resource guides, a toolkit, and exercises, Cooperation Selling will show sales leaders how to

  • Differentiate selling approach and behavior
  • Identify individual salesperson strengths and weaknesses
  • Improve selling skills and abilities
  • Take greater responsibility for selling behavior, activity, and results
  • Improve deal flow, potential, and profitability

Training in Cooperation Selling can be held on-site at small, mid-size, and large companies with B2B sales teams. Scalable content and strategies make this program perfect for organizations wanting to transform their entire enterprise into a customer centric and powerful selling culture.

Learn more about Cooperation Selling by visiting the Learning Outsource Group website at www.learningoutsourcegroup.com.

About Learning Outsource Group

Learning Outsource Group is an internationally recognized provider of learning solutions designed to support the business development strategy of sales and customer-centric organizations. With a focus on sales training and sales management leadership development, over 140,000 executives, managers, and sales professionals in a variety of industries have been impacted by their training, resources, and tools since 1996. Major clients include Xerox, Verizon Business, First Data, Wells Fargo, Ricoh, Gannett, Alsco, Advance Auto, and many others. Learning Outsource Group has been recognized as an industry leader for their ability to deliver contemporary, highly impactful, application driven, and cost-effective human resource development solutions and consulting expertise.