Our Team

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Thomas Cooke

Thomas Cooke is the founder and president of Learning Outsource Group.  Included in his corporate leadership responsibilities is the management of the company’s extensive capabilities and performance development services to clients throughout the U.S., Canada, Europe and the P...

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Kim D. Ward

Kim D. Ward is the Director of Training and Development for Learning Outsource Group based in Ormond Beach, Florida. He has been involved in the training and consulting industry in a variety of capacities since 1990. His expertise encompasses organizational assessment and analysi...

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Gary B. Connor

A graduate of the University of Delaware, Gary has over 25 years experience in human resource education and development. He has developed over 45 training programs, and is the author of Buyer’s Side Selling, Instant Sales Meetings (Fenman Ltd.) and Sales Games & Activit...

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Teri Dunn

Teri Dunn is the Director of Consulting for Print Management Solutions Group and a master facilitator for the company’s Selling Managed Print Services professional development program. Teri’s responsibilities follow a distinguished career of 26 years with Global Imagi...

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William D.S. Smitley, Ph.D.

William Smitley has over 20 years experience in human and organizational performance improvement.  He has worked with senior executives, managers, sales personnel, professional staff members, and hourly employees to improve productivity and efficiency.  Bill has developed and d...

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JimThornton

James G. Thornton

Jim is the founder and president of Results Unlimited, a high performance, world class training and consulting company that specializes in sales training and process development for the staffing, telecommunications and gaming industries. Since 1990, Jim has been highly successful...

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Sandy Skiver

Sandy is the National Operations Administrator for Learning Outsource Group. Sandy’s extensive experience in the corporate training industry dates back to 1995. Her current responsibilities encompass the management of all operational areas for the company including scheduling, ...

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Caryn McCleskey

Caryn is the National Marketing Administrator for Learning Outsource Group. Her extensive experience encompasses all aspects of sales management, sales, marketing, advertising, promotion, customer service, and client communications. In her role, Caryn oversees all marketing relat...

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Thea Phifer

Thea Phifer is the Eastern Region Sales Director for Learning Outsource Group. She has more than 25 years of leadership experience in a variety of sales, sales management, training & development, and organizational development roles for several Fortune 500 companies, with an ...

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